Description:
Winter Park, FL: Philip Crosby Associates, 1985. Hardcover. Fine/No Jacket. 8vo - over 7¾ - 9¾" tall. Gilt lettering on red leatherette covered boards. 4to, 231pp. This was a reference used during a quality improvement training session by Philip Crosby at an Armstrong plant in Lancaster, PA. Name written on the inside of the front cover.
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Quality Improvement through Defect Prevention The Individual's Role
by Philip Crosby
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Lancaster, Pennsylvania, United States
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