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Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top
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Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth: How Wal- Hardcover - 2004 - 1st Edition

by Michael L. George; Stephen A. Wilson

From the publisher

Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy

Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and options you offer to customers. Either way, the impact of complexity is enormous in terms of lost profit and missed growth opportunities.

Conquering Complexity in Your Business shows how to break through the ceiling on profits and growth by implementing the three rules for conquering complexity:

  • Eliminating complexity that customers will not pay for
  • Exploiting the complexity that customers will pay for
  • Minimizing the costs of the complexity you offer

You'll find methods and tools you need to:

  • Identify the offering and process complexity in your business
  • Quantify the impact of that complexity
  • Decide which complexity you want to keep and which to eliminate
  • Select specific approaches to eliminate different kinds of complexity

    This knowledge will significantly improve your ability to grow profit, revenue, and shareholder value.

  • First line

    What do Southwest Airlines, Capital One, Dell Computer, Wal-Mart, ALDI International, Scania Trucks, Ford (in 1914), GM (in 1923), and Toyota (today) have in common?

    Details

    • Title Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth: How Wal-
    • Author Michael L. George; Stephen A. Wilson
    • Binding Hardcover
    • Edition number 1st
    • Edition 1
    • Pages 352
    • Volumes 1
    • Language ENG
    • Publisher McGraw-Hill Companies, Blacklick, Ohio, U.S.A.
    • Date May 1, 2004
    • Illustrated Yes
    • ISBN 9780071435086 / 0071435085
    • Weight 1.42 lbs (0.64 kg)
    • Dimensions 9.3 x 6.3 x 1.04 in (23.62 x 16.00 x 2.64 cm)
    • Library of Congress subjects Management, Organizational change
    • Library of Congress Catalog Number 2009279681
    • Dewey Decimal Code 658

    About the author

    Michael George (Dallas, TX) is the author of Lean Six Sigma and Lean Six Sigma for Services . He is founder and CEO of George Group, a consulting company that delivers rapid and sustained improvements in shareholder value through unique methodologies. George Group is the global leader in Lean Six Sigma.

    Stephen Wilson (Dallas, TX) is the director of the Cost of Complexity practice at the George Group. He also has expertise in strategy development, Valued Based Management and Lean Six Sigma, the process improvement methodology. He holds an MBA in Strategy and Finance from the Wharton School.

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