Skip to content

Taming the Search-And-Switch Customer: Earning Customer Loyalty in a
Stock Photo: Cover May Be Different

Taming the Search-And-Switch Customer: Earning Customer Loyalty in a Compulsion-To-Compare World Hardcover - 2009 - 1st Edition

by Jill Griffin


From the publisher

Includes bibliographical references and index.

Details

  • Title Taming the Search-And-Switch Customer: Earning Customer Loyalty in a Compulsion-To-Compare World
  • Author Jill Griffin
  • Binding Hardcover
  • Edition number 1st
  • Edition 1
  • Pages 274
  • Volumes 1
  • Language ENG
  • Publisher Jossey-Bass, U.S.A
  • Date 2009-03
  • Illustrated Yes
  • ISBN 9780470345047 / 0470345047
  • Weight 1.05 lbs (0.48 kg)
  • Dimensions 9.1 x 6.1 x 1.1 in (23.11 x 15.49 x 2.79 cm)
  • Library of Congress subjects Customer services, Customer relations
  • Library of Congress Catalog Number 2008050160
  • Dewey Decimal Code 658.812

About the author

Jill Griffin, known to her clients as The Loyalty Maker, is an award-winning author, consultant, and speaker. Since 1988 she has led Austin-based Griffin Group, helping B2B and B2C firms, large and small, build fiercely loyal customers. She is the author of Customer Loyalty, which was named to Harvard Business School's Working Knowledge list and has been translated into six languages, as well as a co-authored book, Customer Winback. An in-demand speaker, Jill keynotes conferences worldwide. Reach Jill at www.loyaltysolutions.com.

Back to Top

More Copies for Sale

Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
Stock Photo: Cover May Be Different

Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World

  • Used
  • Good
  • Hardcover
Condition
Used - Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780470345047 / 0470345047
Quantity Available
1
Seller
DFW, Texas, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
SGD 5.47
SGD 8.21 shipping to USA

Show Details

Description:
good. hardcover. dust jacket wear. light soiling on book edge.
Item Price
SGD 5.47
SGD 8.21 shipping to USA
Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
Stock Photo: Cover May Be Different

Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World

by Griffin, Jill

  • New
  • Hardcover
Condition
New
Binding
Hardcover
ISBN 10 / ISBN 13
9780470345047 / 0470345047
Quantity Available
1
Seller
Mt Prospect, Illinois, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
SGD 6.78
SGD 5.47 shipping to USA

Show Details

Description:
Jossey-Bass, 2009-03-23. Hardcover. New. HARDCOVER, BRAND NEW, Perfect Shape, No Remainder Mark,
Item Price
SGD 6.78
SGD 5.47 shipping to USA
Taming the Search-and-Switch Customer : Earning Customer Loyalty in a Compulsion-to-Compare World

Taming the Search-and-Switch Customer : Earning Customer Loyalty in a Compulsion-to-Compare World

by Jill Griffin

  • Used
  • Very Good
  • Hardcover
Condition
Used - Very Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780470345047 / 0470345047
Quantity Available
1
Seller
Seattle, Washington, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
SGD 8.21
FREE shipping to USA

Show Details

Description:
Wiley & Sons, Incorporated, John, 2009. Hardcover. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
SGD 8.21
FREE shipping to USA
Taming the Search-And-Switch Customer: Earning Customer Loyalty in a Compulsion-To-Compare World

Taming the Search-And-Switch Customer: Earning Customer Loyalty in a Compulsion-To-Compare World

by Griffin, Jill

  • Used
  • Good
  • Hardcover
Condition
Used - Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780470345047 / 0470345047
Quantity Available
1
Seller
Seattle, Washington, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
SGD 8.21
FREE shipping to USA

Show Details

Description:
Jossey-Bass, 2009. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
SGD 8.21
FREE shipping to USA
Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World
Stock Photo: Cover May Be Different

Taming the Search-and-Switch Customer: Earning Customer Loyalty in a Compulsion-to-Compare World

by Griffin, Jill

  • Used
  • Good
  • Hardcover
Condition
Used - Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780470345047 / 0470345047
Quantity Available
1
Seller
Newport Coast, California, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
SGD 48.80
FREE shipping to USA

Show Details

Description:
Hardcover. Good. Access codes and supplements are not guaranteed with used items.
Item Price
SGD 48.80
FREE shipping to USA