Just Ask a Woman: Cracking the Code of What Women Want and How They Buy Hardcover - 2003 - 1st Edition

Summary

First line

Successful marketers are usually good listeners, but today's competitive environment calls for more refined listening skills, particularly when your primary customers are women.

From the jacket flap

"Mary Lou Quinlan's Just Ask a Woman is a fascinating and important study not only for marketers, advertisers, and brand managers, but for the general public. The big message of this book is: Understand the woman you want to reach or she will align herself with someone who does. Here is a terrific guide to achieving that understanding that should be required reading for any business manager."
-Sharon P. Smith, Dean, School of Business Fordham University

In Just Ask a Woman, top marketing consultant Mary Lou Quinlan shows marketers and business leaders how to tap into America's most powerful consumers: women. Although they comprise just over half of the U.S. population, women buy or influence the purchase of eighty-five percent of all products and services sold nationwide. Yet, far too often, products marketed specifically to women fail to address their needs or connect with them on an emotional and motivational level. Just Ask a Woman will tell you why.

The founder and CEO of the premier consultancy dedicated to women's marketing, Quinlan has personally interviewed 3,000 women-uncovering profound and enlightening truths that can't be learned from traditional research. She'll tell you why focus groups don't work, and help you learn new ways to listen to women, understand their needs, and meet their expectations for customer service. She explores topics such as how women judge brands and advertising, how they make decisions, and how stress affects their consumer behavior.

In Just Ask a Woman, marketers, brand managers, and advertisers-and anyone selling to women-will find actionable answers to difficult questions and real-world strategies that work-from a woman who has walked in a marketer's shoes.

Throughout this book, you'll read the stories of women consumers in their own words. Then Quinlan translates those opinions and concerns into ideas marketers can use. You'll also read the stories of nineteen CEOs and marketing executives, many of them arguably among the most successful marketers to women today. They share their struggles and the lessons they learned that led to marketplace success with women.

Just Ask a Woman is your chance to get to know your most important customer-personally. The days of marketing products TO women are over. These are the days of marketing WITH women-treating them as business partners and listening to them throughout every step of the marketing process. So, if you really want to succeed with the most powerful consumer group in the world, all you have to do is ask.