Stock Photo: Cover May Be Different
Customer Service Delivery: Research and Best Practices Hardcover - 2005 - 1st Edition
by Lawrence Fogli (Editor); Foreword by Eduardo Salas
First line
A customer is anyone who receives products or services; customers can be internal or external to the organization and are the foundation of any business.
Details
- Title Customer Service Delivery: Research and Best Practices
- Author Lawrence Fogli (Editor); Foreword by Eduardo Salas
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 352
- Volumes 1
- Language ENG
- Publisher Pfeiffer
- Date December 30, 2005
- ISBN 9780787976200 / 0787976202
- Weight 1.36 lbs (0.62 kg)
- Dimensions 9.3 x 6.48 x 1.15 in (23.62 x 16.46 x 2.92 cm)
- Library of Congress subjects Customer services, Customer relations - Management
- Library of Congress Catalog Number 2005021210
- Dewey Decimal Code 658.812
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Customer Service Delivery : Research and Best Practices
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Wiley & Sons, Incorporated, John, 2005. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Customer Service Delivery: Research and Best Practices (Professional Practice Series)
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Jossey-Bass Publishers, 2006. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:9780787976200
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Customer Service Delivery: Research and Best Practices (JB Siop Professional Practice Series)
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John Wiley & Sons, 2006. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780787976200
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Stock Photo: Cover May Be Different
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hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Pfeiffer, 2005-12-30. Hardcover. New. New. In shrink wrap. Looks like an interesting title!
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