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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth Hardcover - 1997

by Robert E. Wayland; Paul M. Cole

Management consultants in highly successful separate firms, Wayland and Cole collaborate to offer a comprehensive system for putting customer relationships at the center of a business and give managers the tools for implementing customer-based strategies to improve profitability and growth.


Details

  • Title Customer Connections: New Strategies for Growth
  • Author Robert E. Wayland; Paul M. Cole
  • Binding Hardcover
  • Edition 1st edition
  • Pages 267
  • Volumes 1
  • Language ENG
  • Publisher Harvard Business Review Press, Boston, Massachusetts, U.S.A.
  • Date 1997-09
  • Illustrated Yes
  • Features Bibliography, Dust Cover, Illustrated, Index, Table of Contents
  • ISBN 9780875847993 / 0875847994
  • Weight 1.2 lbs (0.54 kg)
  • Dimensions 9.47 x 6.42 x 1.09 in (24.05 x 16.31 x 2.77 cm)
  • Library of Congress subjects Customer relations
  • Library of Congress Catalog Number 97-10783
  • Dewey Decimal Code 658.812

About the author

Robert E. Wayland is President of Robert E. Wayland & Associates, a corporate strategy consulting firm in Concord, MA.
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Customer Connections: New Strategies for Growth

Customer Connections: New Strategies for Growth

by Cole, Paul M.

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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth

by Robert E. Wayland; Paul M. Cole

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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth

by Robert E. Wayland, Paul M. Cole

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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth

by Wayland, Robert E. Cole, Paul M

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Cambridge: HBS Press, 1997. Reprint edition. Hardcover. Very Good/Very Good. 24.25 Cm. ... Hardcover, very good condition, w. v. lightly slanted, v. ltly compressed sp, v. ltly bumped corners. Bk is ltly rubbed. Ltly tanned p. edges. Cln, tight, unmarked. Dj very good, ltly rubbed, sme lt marks. Boards . ISBN: 0875847994. Catalogs: Business.
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Customer Connections : New Strategies for Growth
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Customer Connections : New Strategies for Growth

by Cole, Paul M., Wayland, Robert E

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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth

by Cole, Paul M.,Wayland, Robert E.

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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth

by Wayland, Robert E., Cole, Paul M.

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ISBN 10 / ISBN 13
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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth

by Wayland, Robert E., Cole, Paul M.

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ISBN 10 / ISBN 13
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Customer Connections: New Strategies for Growth
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Customer Connections: New Strategies for Growth

by Wayland, Robert E., Cole, Paul M.

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ISBN 10 / ISBN 13
9780875847993 / 0875847994
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Customer Connections : New Strategies for Growth

Customer Connections : New Strategies for Growth

by Robert E. Wayland; Paul M. Cole

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ISBN 10 / ISBN 13
9780875847993 / 0875847994
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