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Health Administration Press. Used - Like New. Used book that is in almost brand-new condition.
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Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees Paperback - 2004 - 1st Edition
by Thom A. Mayer; Robert J. Cates
First line
THIS BOOK GREW out of a decade of experience in researching and teaching the application of the art of customer service to the science of clinical medicine.
Details
- Title Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees
- Author Thom A. Mayer; Robert J. Cates
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 120
- Volumes 1
- Language ENG
- Publisher Health Administration Press, Chicago, IL
- Date August 2004
- Illustrated Yes
- ISBN 9781567932287 / 1567932282
- Weight 0.45 lbs (0.20 kg)
- Dimensions 8.8 x 6 x 0.3 in (22.35 x 15.24 x 0.76 cm)
- Library of Congress Catalog Number 2004049129
- Dewey Decimal Code 362.110
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Leadership for Great Customer Service : Satisfied Patients, Satisfied Employees
by Mayer, Thomas A., Cates, Robert
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Leadership for Great Customer Service : Satisfied Patients, Satisfied Employees
by Mayer, Thomas A., Cates, Robert
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Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees (ACHE Management Series)
by Mayer, Thom A.,Cates, Robert J.
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Health Administration Pr, 2004-08-01. Paperback. Acceptable. 0.4016 in x 8.7992 in x 5.9016 in. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
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Leadership for Great Customer Service : Satisfied Patients, Satisfied Employees
by Robert Cates; Thomas A. Mayer
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Health Administration Press, 2004. Paperback. As New. Disclaimer:An apparently unread copy in perfect condition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees (ACHE Management Series)
by Mayer, Thom A. and Cates, Robert J
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Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees (ACHE Management Series)
by Mayer, Thom A.
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees (ACHE Management Series)
by Mayer, Thom A.; Cates, Robert J
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Health Administration Pr, 2004-08-01. Paperback. New. New. In shrink wrap. Looks like an interesting title!
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