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Listening to the Customer Paperback - 2011 - 1st Edition
by Peter Hernon; Joseph R. Matthews
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- Title Listening to the Customer
- Author Peter Hernon; Joseph R. Matthews
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 216
- Volumes 1
- Language ENG
- Publisher Libraries Unlimited
- Date 2011-05-23
- Illustrated Yes
- Features Bibliography, Illustrated, Index, Table of Contents
- ISBN 9781598847994 / 1598847996
- Weight 1 lbs (0.45 kg)
- Dimensions 9.9 x 6.9 x 0.6 in (25.15 x 17.53 x 1.52 cm)
- Library of Congress subjects Consumer satisfaction - Evaluation, Customer services - Evaluation
- Library of Congress Catalog Number 2011002763
- Dewey Decimal Code 025.109
Media reviews
Citations
- Reference and Research Bk News, 08/01/2011, Page 301
About the author
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Listening to the Customer
by Peter Hernon; Joseph R. Matthews
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Listening to the Customer
by Hernon, Peter
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Listening to the Customer
by Peter Hernon
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Listening to the Customer
by Peter Hernon
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Listening to the Customer
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Libraries Unltd Inc, 2011. Paperback. New. 1st edition. 201 pages. 10.00x7.00x0.75 inches.
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Listening to the Customer
by Joseph R. Matthews Peter Hernon
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