Description:
CRC Press LLC, 1995. Hardcover. Good. Disclaimer:Dust jacket quality is not guaranteed.
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The Quality Improvement Handbook: Team Guide to Tools and Techniques Hardcover - 2005 - 1st Edition
by Roger Swanson
A unique new reference for quality teams, Swanson uses an 8-step Quality Improvement Model to address process improvement or reengineering opportunities. An excellent resource for both the service and manufacturing industries and environments, and for both experienced and beginning teams.
From the rear cover
The Quality Improvement Handbook: . Provides both experienced and beginning quality improvement teams with a comprehensive set of tools and techniques to identity and solve problem and improve processes in their organizations. Includes detailed descriptions and instructions for the original seven quality tools, the seven "new" management tools, and more than twenty additional tools and techniques. Uses an eight-step Quality Improvement Model that provides a logical framework for applying each tool and technique. Discusses the importance of identifying and measuring desirable outcomes and related process measures. Stresses the need to analyze and change performance drivers to achieve desired outcomes. Examples used throughout the book follow a service industry case study. Includes separate chapters on benchmarking and questionnaires.
Details
- Title The Quality Improvement Handbook: Team Guide to Tools and Techniques
- Author Roger Swanson
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 284
- Volumes 1
- Language ENG
- Publisher CRC Press, Boca Raton, FL, U.S.A.
- Date 2005-05-01
- Illustrated Yes
- Features Bibliography, Glossary, Illustrated, Index
- ISBN 9781884015595 / 188401559X
- Weight 1.54 lbs (0.70 kg)
- Dimensions 10.28 x 7.26 x 0.87 in (26.11 x 18.44 x 2.21 cm)
- Library of Congress Catalog Number 94046625
- Dewey Decimal Code 658.403
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The Quality Improvement Handbook : Team Guide to Tools and Techniques
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
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CRC Press, 1995-05-01. Hardcover. Good. 2.2883 in x 26.2201 in x 18.6258 in. Ex-library book, usual markings. Clean text, sound binding.
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
by Swanson, Roger
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
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CRC Press, 1995-05-01. Hardcover. New. New. In shrink wrap. Looks like an interesting title!
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
by Roger Swanson
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Hardback. New. This is a set of tools and techniques to enable teams and their leaders to solve problems and improve processes in their organization. The book uses an eight-step model, structuring chapters around the order of general use and can be used as quick reference guide or as basic instruction.
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
by Roger C. Swanson
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Hard Cover. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations
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