Search Results: Authors starting with C from IT Governance Ltd

Increasingly worried about security and compliance in the Cloud? Your questions answered – buy this guide today ...
 
The rise of Cloud Computing, with services delivered “in the cloud”, offers businesses incredible power and flexibility. It promises the efficient use of human and financial capital resources, reducing infrastructure and operation costs. It proposes a model of computing that is effective at meeting the demands of business in a rapidly changing environment.
Security and Compliance Issues
One of the most difficult challenges related to Cloud Computing, revolves around the security and compliance issues associated with it. This is a major concern and will continue to be so, with the ever increasing onslaught of regulations impacting security controls. 
 
This pocket guide explains and highlights some of the key security and compliance issues surrounding Cloud adoption, and provides helpful insight into how they can be addressed.
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This pocket guide illustrates the technical complexities involved in computer forensics, and shows managers what makes the discipline relevant to their organisation. For technical staff, the book offers an invaluable insight into the key processes and procedures that are required.

Manage your IT services more effectively… This pocket guide will show you how.
Whatever your business, your capacity to supply products and services to your customers depends on your IT. Yet, all too often, companies and government departments fail to take effective control of their IT systems. Instead, organisations rely on a confused mish-mash of different technologies and ad hoc working practices.
The solution: an ITSMSTo avoid this fate, your organisation needs to adopt an IT Service Management System (ITSMS). Employing an ITSMS will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000.

ISO/IEC 20000 – The standardThis pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of ISO20000 with other standards, such as ISO27001. The overall emphasis of the guide is… Read More

This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of ISO20000 with other standards, such as ISO27001. The overall emphasis of the guide is on ISO20K’s customer-driven approach, ensuring your IT service management processes will be aligned with the needs of your business.

Unplanned absence from work could cost the UK economy as much as£12 billion a year!
 
When your organisation can no longer meet its deadlines, or provide customers with the high quality of service they expect, you have a problem. Unplanned absence also has a bad effect on morale, putting the rest of the team under pressure as they struggle to deal with the additional workload. Unplanned absence can occur as a result of force majeure (for example, when an airline is hit by strike action), or because of poor employee motivation and commitment.
 
This pocket guide, based on best practice guidelines, looks at what you can do to ensure your employees fulfil their obligations and turn up as required. It then gets to grips with the question of how your organisation should handle unplanned absences before and when they arise. While you may not be able to prevent unplanned absence altogether, the advice contained in this guide will help you to keep the extra costs and disruption associated with… Read More

As an IT manager, you depend on collaboration and teamwork. Whether you’re a team leader, member, or part of a cross-function team, the successful implementation of your IT projects depends on team synergy and performance.
�Ideal for IT managers and anyone working with IT professionals, this book will help you to understand the characteristics of a high-performance team. It also gives you the skills to assess the overall performance of your own team, and develop an action plan for realising its potential.

Leading for Success is intended to provide IT managers with practical advice and tips on how to become an effective leader. Whatever the environment in which you work, providing effective leadership fosters a climate where team members want to give of their best and where organisational goals are more likely to be reached. Furthermore, there is a strong focus on leadership and the creation of stakeholder value for an organisation.

Whether you are new to management, or have been a manager for some time, management is a skill that can be learned and developed in order to gain the trust and respect of your team members and to achieve team and organisational goals.
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This book will help you develop your management skills. It is designed to assist you in understanding the characteristics of a high-performance manager, to help you assess where your strengths and development areas lie as a manager and to create a plan of action for realising your management potential.

Coaching helps people to define desired outcomes for themselves and encourages them to take responsibility for developing strategies and actions to achieve them. It’s about helping people to learn rather than teaching them. By applying sound coaching skills within in the IT workplace, you can enhance the quality of your team’s work, increase people’s ability and confidence, and create a climate of high performance.