Micromessaging: Why Great Leadership Is Beyond Words Hardcover - 2006
by Stephen Young
From the rear cover
Change the way you do business with the nonverbal gestures that can make or break any business relationship
A blank look, an averted gaze, or a dismissive shrug . . . we all know how other people's nonverbal cues can make us feel, even if they are delivered or received without conscious awareness. But do you know the ways in which these subtle behaviors can define your ability to influence the performance of others for better-or worse?
Stephen Young, one of the foremost experts on leadership, introduces the concept of micromessages-the gestures, facial expressions, tones of voice, word choices, eye contact, and interactive nuances that can be either debilitating or empowering to employees and to the power of leadership. Once you understand these micromessages, you'll be able to improve your leadership skills by
- Getting inside your organization's cultural DNA to spark change
- Diffusing negative micromessages (microinequities) and use positive micromessages (microadvantages) to spark creativity, improve performance, and exceed goals
- Infusing positive micromessages at all levels of the organization, achieving a strong, inclusive, and high-performing work environment
Details
- Title Micromessaging: Why Great Leadership Is Beyond Words
- Author Stephen Young
- Binding Hardcover
- Edition 1st edition
- Pages 224
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies, New York City, New York
- Date 2006-11-14
- Features Dust Cover, Price on Product - Canadian, Table of Contents
- ISBN 9780071467575 / 0071467572
- Weight 1.05 lbs (0.48 kg)
- Dimensions 9.32 x 6.09 x 0.69 in (23.67 x 15.47 x 1.75 cm)
- Library of Congress subjects Employee motivation, Body language
- Library of Congress Catalog Number 2006019086
- Dewey Decimal Code 658.45
Media reviews
Citations
- Library Journal, 12/01/2006, Page 136
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