Description:
McGraw-Hill Companies, The, 1994. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Quality: From Customer Needs to Customer Satisfaction Hardcover - 1994
by Bo Bergman
Details
- Title Quality: From Customer Needs to Customer Satisfaction
- Author Bo Bergman
- Binding Hardcover
- Edition 1st
- Pages 478
- Volumes 1
- Language ENG
- Publisher McGraw-Hill Companies
- Date October 1994
- ISBN 9780077090166 / 0077090160
- Library of Congress subjects Customer services - Quality control, Consumer satisfaction
- Library of Congress Catalog Number 94007346
- Dewey Decimal Code 658.812
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Stock Photo: Cover May Be Different
Quality : From Customer Needs to Customer Satisfaction
by Bengt Klefsj?; Bo Bergman
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- ISBN 10 / ISBN 13
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Stock Photo: Cover May Be Different
Quality: From Customer Needs to Customer Satisfaction
by Bergman, Bo
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- 9780077090166 / 0077090160
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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Stock Photo: Cover May Be Different
Quality: From Customer Needs to Customer Satisfaction
by Bergman, Bo; Klefsjo, Bengt
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McGraw-Hill College, 1994. paperback. Very Good. 5x1x8. Very good paperback copy (NOT ex-library). Spine is uncreased, binding tight and sturdy; previous owner's stamp on first page, otherwise text also very good. Very minor wear to foot of spine, but looks great overall. Ships same or next business day from Dinkytown in Minneapolis, Minnesota. Due to the size/weight of this book extra charges may apply for international shipping.
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QUALITY: FROM CUSTOMER NEEDS TO CUSTOMER SATISFACTION
by BERGMANKLEFSJO,
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- first
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New Delhi, India
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MGH, 1994. 1st. Paperback. New/New.
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Stock Photo: Cover May Be Different
Quality
by Bengt Klefsjo Bo Bergman
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Woodside, New York, United States
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The McGraw-Hill Company , pp. 478 Index 1st Edition . Papeback. Used.
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Stock Photo: Cover May Be Different
Quality: From Customer Needs to Customer Satisfaction
by Bergman, Bo; Klefsjo, Bengt
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- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780077090166 / 0077090160
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San Diego, California, United States
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McGraw-Hill College. Paperback. New. New. In shrink wrap. Looks like an interesting title!
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