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The Improvement Guide: A Practical Approach to Enhancing Organizational
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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance Hardcover - 1996

by Gerald J. Langley; Kevin M. Nolan; Clifford L. Norman


First line

Most people at one time or another have thought about trying to do something better.

Details

  • Title The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
  • Author Gerald J. Langley; Kevin M. Nolan; Clifford L. Norman
  • Binding Hardcover
  • Edition First Edition
  • Pages 400
  • Volumes 1
  • Language ENG
  • Publisher Jossey-Bass, San Francisco
  • Date July 26, 1996
  • Illustrated Yes
  • ISBN 9780787902575 / 0787902578
  • Weight 1.55 lbs (0.70 kg)
  • Dimensions 9.52 x 7.24 x 1.36 in (24.18 x 18.39 x 3.45 cm)
  • Library of Congress subjects Organizational effectiveness, Organizational change
  • Library of Congress Catalog Number 96-16014
  • Dewey Decimal Code 658.406

About the author

GERALD J. LANGLEY is a consultant with Associates in Process Improvement, a national consulting firm. Gerald Langley has been a statistician and manager at Hewlett Packard Corporation and consultant to a variety of industries on methods of improvement. KEVIN M. NOLAN is a consultant with Associates in Process Improvement, a national consulting firm. Kevin Nolan, a statistician, has assisted manufacturing, service, and healthcare organizations in accelerating their improvement in quality and productivity. CLIFFORD L. NORMAN is a consultant with Associates in Process Improvement, a national consulting firm. Clifford Norman, a Certified Quality Engineer, has over fifteen years of experience in implementing the quality process in various companies. LLOYD P. PROVOST is a consultant with Associates in Process Improvement, a national consulting firm. His consulting experience as a statistician includes planning, management systems, measurement, data analysis, and other improvement methods. THOMAS W. NOLAN is a consultant with Associates in Process Improvement, a national consulting firm. Nolan, who holds a doctorate in statistics, has consulted on quality to many different industries in the United States, Canada, and Europe.
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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)

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The Improvement Guide : A Practical Approach to Enhancing Organizational Performance

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The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)

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