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Peak Performance: Aligning the Hearts and Minds of Your Employees
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Peak Performance: Aligning the Hearts and Minds of Your Employees Hardcover - 2000

by Jon R. Katzenbach

Through its detailed case studies, "Peak Performance" highlights the various sources of emotional energy unique to each organization and the discipline companies need to follow their chosen paths. The book concludes with guidelines for managers seeking to reshape their practices to achieve better performance from their own workforces and gain the resulting competitive edge.


First line

In my first meeting with Steve Messana, senior vice president of Human Resources at The Home Depot, he captured the power of frontline commitment in the following simple statement: We encourage all of our people to come up with their own ideas to capture the customer's attention, and to try them out-there's no need for approval here.

Details

  • Title Peak Performance: Aligning the Hearts and Minds of Your Employees
  • Author Jon R. Katzenbach
  • Binding Hardcover
  • Edition First Edition
  • Pages 304
  • Volumes 1
  • Language ENG
  • Publisher Harvard Business Review Press, Boston, MA, U.S.A.
  • Date March 1, 2000
  • ISBN 9780875849362 / 0875849369
  • Weight 1.33 lbs (0.60 kg)
  • Dimensions 9.49 x 6.42 x 0.99 in (24.10 x 16.31 x 2.51 cm)
  • Library of Congress subjects Personnel management, Employee motivation
  • Library of Congress Catalog Number 99-48878
  • Dewey Decimal Code 658.314

Media reviews

Citations

  • Reference and Research Bk News, 11/01/2000, Page 85

About the author

Jon R. Katzenbach is the Senior Partner of Katzenbach Partners LLC, a consulting firm in New York City that specializes in leadership, team, and workforce performance. He is co-author of the bestselling The Wisdom of Teams (Harvard Business School Press, 1993), author of Teams at the Top (Harvard Business School Press, 1997), and editor of The Work of Teams (Harvard Business School Press, 1998).

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by Jon R. Katzenbach

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