Lettres du Japon

Incorrect book/not as described/damaged: You are eligible for a full refund of the purchase price, including original shipping costs, if your return is a result of an error on the part of Rare Illustrated Books. If we agree, you will receive return shipping too. To receive a refund, you must return your item directly to Rare Illustrated Books within 14 days of the estimated delivery date and in the same condition as you received it.

Book did not arrive: You are eligible for a full refund of the purchase price including shipping costs if your book has not arrived 30 days past the estimated delivery date. If Rare Illustrated Books provides tracking information indicating the book has arrived, the return is void. In cases where the book is returned to Rare Illustrated Books for any of the following reasons, the refund price includes book price only: incomplete address provided by customer, unclaimed, returned to sender, or similar.

Change of mind: For the majority of our books, we are happy to accept returns if you have changed your mind. However, some books cannot be returned for this reason. We recommend contacting Rare Illustrated Books directly before initiating any returns, otherwise the return may be cancelled. Please do not ship the book until you have received confirmation from Rare Illustrated Books to do so. If we accept your request, you will be refunded the price of the book (not including original or return shipping charges).