The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business Hardcover - 2011 - 1st Edition
by Carla O'Dell; Cindy Hubert
From the rear cover
Knowledge management (KM) has come of age, and the time to reap its many benefits is now. Learn how some of today's leading organizations have achieved impressive results in KM, and apply the same strategic principles in your organization with the expert guidance found in The New Edge in Knowledge.
Sharing their decades of experience at the American Productivity & Quality Center (APQC)--an unrivaled resource for performance analytics, best practices, process improvement, and knowledge management--authors Carla O'Dell and Cindy Hubert present the best, most practical, and most innovative practices drawn from their firm's pioneering research and collaboration with some of the world's best organizations, including IBM, the U.S. Navy, ConocoPhillips, Fluor, Petrobras, and dozens of others.
The New Edge in Knowledge shows you how to implement a proven organization-wide KM strategy that works. The end result is a robust and steadfast enterprise KM program that guarantees your organization's success today and tomorrow.This new release details APQC's KM program framework for:
- Focusing attention on the true value proposition for KM
- Determining an organization's most critical knowledge
- Ensuring knowledge flows where it needs to
- Building a strategic business case
- Selecting the right portfolio of KM approaches
- Incorporating those approaches into employees' daily work life
- Laying out a thriving infrastructure through governance, roles, and funding
- Branding and communicating KM
- Measuring a KM program and ensuring it continues to add new value
Whether you're just starting with KM, starting over, or trying to figure out the next big thing, The New Edge in Knowledge will save you time and money and will help you operate at the highest level of KM maturity.
Visit www.NewEdgeInKnowledge.com to:- Access resource files for each chapter
- Join the discussion blog
- Learn about upcoming presentations
Details
- Title The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business
- Author Carla O'Dell; Cindy Hubert
- Binding Hardcover
- Edition number 1st
- Edition 1
- Pages 256
- Volumes 1
- Language ENG
- Publisher Wiley, U.S.A.
- Date 2011-03
- Illustrated Yes
- Features Bibliography, Dust Cover, Illustrated, Index, Price on Product - Canadian, Table of Contents
- ISBN 9780470917398 / 0470917393
- Weight 0.97 lbs (0.44 kg)
- Dimensions 9 x 6.1 x 1.2 in (22.86 x 15.49 x 3.05 cm)
- Library of Congress subjects Organizational effectiveness, Knowledge management
- Library of Congress Catalog Number 2010045245
- Dewey Decimal Code 658.403
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